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Support Summary
$650k
$960k
96
Total Tickets
18
My Tickets
15
Open
07
In Progress
10
Answered
02
Oh Hold
08
Closed
| # | Subject | Status | Tags | Created Date | Last Reply | Priority | Department |
|---|---|---|---|---|---|---|---|
| 1 | Alignment UI issue fix | In Progress | Bug Design | 2023/04/25 | 20 mins ago | High | Sales |
| 2 | Responsive Design Issues Fix | Not Started | Sales Testing | 2023/02/12 | 25 mins ago | Medium | Support |
| 3 | Unit Testing | Feedback | Fix Sales | 2023/03/16 | 32 mins ago | Low | Development |
| 4 | Validations | In Progress | Bug Development | 2023/04/25 | 45 mins ago | High | Sales |
| 5 | Testing and UI Issues Fix | Testing | Validation Fix | 2023/02/12 | 58 mins ago | Low | Support |
Tickets
| # | Open | Closed | Progress |
|---|---|---|---|
| 1 | 8800 | 6700 | 60% |
| 2 | 5800 | 5200 | 92% |
| 3 | 4900 | 4600 | 22% |
| 4 | 6700 | 3800 | 18% |
| 5 | 2300 | 1400 | 38% |
Calls
| # | Answered | Closed | Progress |
|---|---|---|---|
| 1 | 8800 | 6300 | 48% |
| 2 | 7400 | 9200 | 39% |
| 3 | 4900 | 8200 | 67% |
| 4 | 7700 | 7600 | 20% |
| 5 | 3600 | 2300 | 33% |
Countries
| # | Country | Tickets | Progress |
|---|---|---|---|
| 1 | United States | 7200 | 60% |
| 2 | India | 8300 | 92% |
| 3 | Indonesia | 6200 | 22% |
| 4 | Nigeria | 4600 | 18% |
| 5 | Brazil | 3700 | 38% |